FAQs



Classes



How big are your class sizes? ︎

Can children come to class? ︎

What kind of facilities do you have? ︎

What should I wear to class? ︎

Do you have free trial lessons? ︎

What does the course pricing include? ︎

What happens when I have to miss a scheduled class? ︎

Is it convenient for me to drive there? ︎

Are there any food and drink options nearby? ︎

I have no prior experience with ceramics. Where do I start? ︎

What is the studio’s teaching approach like? ︎

Will I be able to master the skills sufficiently after each course? ︎

Will I get to keep all the pieces I have made? ︎

Payment and Shipping



How do I order your products? ︎

I have a special request for my order. How do I get in touch with you? ︎

What currency are the listed prices in? ︎

Are there taxes on your goods? ︎

What are the payment methods available? ︎

How do I collect my purchase? ︎

Do you do delivery? ︎

Returns and Exchanges



Each item is hand-made and will have slight variations. You may not get the exact item pictured, as works may look slightly different from the photograph!

There are no refunds or exchanges on items based on change of mind.

We maintain a high standard in our works and take great care to pack your items carefully for your collection.